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     Manage Supplier Vendor Reps in SEC3URE

SEC3URE gives facility administrators and users control over your supplier vendor rep populations. You have 100% visibility into which supplier vendor reps are onsite and when. These topics provide guidance in taking full advantage of the SEC3URE Host Admin tools to ensure your supplier rep populations are adhering to your regulations.

By enabling the IntelliCentrics' SEC3URE COVID-19 technologies, you can trust the healthcare professionals entering your facility are compliant with your COVID-19 response policies. This page provides you with the information you need to know about SEC3URE COVID-19 Compliance.

  Open the Compliance page now


SEC3URE on the go! Before you do anything... Download the SEC3URE Facility Mobile App FIRST. Mobile features include up-to-the-moment snapshot of vendor reps currently checked-in, review of supplier rep negative events, and REPSearch lookup & compliance check. This video will introduce you to the features of the SEC3URE Facility Mobile App.

  Watch the video now | < 1 minute

  Download the guide

Download the free SEC3URE Facility Mobile App now:


To keep healthcare professionals connected with the community, these quick popup messages let you know how many SEC3URE supplier vendor Reps are currently checked into your facility. Quickly respond to events by asking suppliers for technical assistance, bring additional information or supplies, perform follow-up actions, and request support.


Home REPsearch >>

The easiest is method is to select the REPsearch >> link found on the right side of the SEC3URE Home page. Search for the supplier vendor rep by name, ID number, Company, or Key Words. Select a rep name in the REPsearch results table to launch her/his rep dashboard.

This video demonstrates how to search for and review the details included in the SEC3URE Rep Dashboards. You will also have the opportunity to identify the various actions available to help influence individual supplier vendor rep behavior.

  Watch the video now | 5 minutes

REPsearch results populate information only for the supplier vendor reps connected with your facilities.


REPtools tab Find Rep by Email Address

This guide provides Facility Users with instructions for locating a supplier vendor rep in SEC3URE if all you have is an email address.

  Read the guide now


REPsearch [Rep] Dashboard Revoke / Restore Access

If you notice unwanted safety and security trends from an individual supplier vendor rep or from everyone associated with a vendor company, you have the option to revoke their access to your facility. You may also restore facility access once they have demonstrated the necessary compliance. This guide provides the steps for Revoking / Restoring rep facility access (individual and many).

You may also run the Revocation History Report giving you a more in-depth view of revocation history or in-depth historical trends such as subscribers currently revoked and restored, corresponding revocation reasons, revocation / restoration date details, and which admin revoked the subscriber.

  Read the guide now


REPscore tab About REPscore

REPscore is a simple percentage calculation. It is the total number of Positive REPscore Events in the last 365 days over the total number of all REPscore events in the last 365 days.

REPscore events are generated by either by a facility’s authorized users or are system generated based on policies. Positive () events reflecting responsible behavior will potentially increase a REPscore, and negative events () designed to discourage undesired behavior, will potentially decrease a REPscore.


REPsearch Add REPScore link

There are several ways to generate a REPscore. The easiest is method is to search for the supplier vendor rep by name, ID number, Company, or Key Words. Look for the Add REPScore Event link in the table next to the rep name.

You may also select the supplier vendor rep name in the REPsearch results table to launch the rep dashboard. Select the Add REPScore Event link from the left Actions menu.

If you generate a Facility Visits Report (REPtools menu Facility Visits Report), there is an Add REPScore Event link in the list of Rep facility visits under the Actions column.


Supplier vendor reps are responsible for searching for and attaching (or connecting) with each of your facilities through their SEC3URE accounts. SEC3URE will match all facility credential & policy requirements with what the rep currently has on file. Any outstanding requirements will be highlighted for the rep to complete (make current) before entering your facility. Additionally, after connecting, SEC3URE sends regular outstanding requirement notifications to supplier vendor reps.


#WeAllPlayARole. The key to keeping your facility secure is EVERYONE doing their part to enforce policies. If a supplier vendor rep arrives onsite and finds her/his way past the front desk without checking in, and if no one from the facility stops the rep to ask about a badge, your facility is being exposed. That supplier vendor rep could have revoked privileges, skipped her/his shots, or failed to acknowledge facility policies.

SEC3URE is a tool to communicate and enforce your facility policies. It is critical that the SEC3URE badge represents people who are "compliant." The lack of a badge indicates, in the least, failure to sign in, or worse, non-compliance. By letting someone sign and receive a badge without having demonstrated the correct credentials exposes the facility to non-compliance.


First of all, only representatives compliant with your facility's credential requirements can generate a badge. Any representative attempting to sign into your facility without the proper credentials will generate an immediate email notification to whomever is on the facility notification list (created by the Facility Super User). Edit the email/text notifications list by pulling-down the Administration menu and then selecting Email/Text Notifications.

To get a breakdown of your facility supplier vendor rep population and their compliance with your credential requirements, pull down the REPtools menu and then select Rep Compliance Report. Find out more by watching this two-minute video:

  Watch the video now | 2 minutes


Absolutely! SEC3URE provides monthly updates to supplier vendor reps to ensure they stay informed and proactive concerning facility requirements. SEC3URE also provides real-time texts to check if a rep needs additional meeting time.


No. While we do provide supplier vendor reps the right to invoke confidentiality rights, they are still not compliant with your credential requirements. Therefore SEC3URE treats this just like any other instance when reps are missing credentials. Reps are explicitly warned that invoking confidentiality rights does not allow them to avoid your facility requirements.


We value everyones privacy. If you cannot view the primary document in SEC3URE that means you do not have the proper rights. Please contact your Materials / Purchasing Manager if you believe you need to see a reps primary documentation.


IntelliCentrics and ClearStar® Medical Information Services partnered to expand supplier vendor rep access to over +2,000 lab test facilities throughout the U.S. With IntelliCentrics Drug & Titer Testing Services, reps have another option to purchase and order five different lab tests directly from their SEC3URE accounts in order to satisfy the credential requirements:

  • 10-Panel Drug Screen
  • Varicella (Chicken Pox) Titer
  • Hepatitis-B Antibody Titer
  • MMR Titer
  • TB Titer (QuantiFERON)

The completed lab test results automatically update the reps' SEC3URE accounts. The ClearStar® results seen on the rep dashboard provides the confidence in the immunity verification, compliance, and ultimately the safety of your healthcare facility.


Passport memberships include SEC3URE University online training with unlimited 24/7 access to fully-accredited online learning courses frequently required by healthcare facilities. To learn more:

  Rep Help Topic: SEC3URE University Training Course Objectives




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